Our customer promise
Nortek's commitment to quality and environmental responsibility is demonstrated through its certifications, providing objective evidence of its dedication to consistently high-quality products and services that meet customer needs and expectations.
Nortek champions a quality and environmental responsible culture, training and empowering employees to excel to getting it right the first time and every time.
We establish robust processes and workflows to continuously deliver high quality products on time, with zero defects while maintaining documented conformance to requirements.
We are obliged to constantly develop and improve our processes and services to meet current requirements and expectations from customers and their markets. This is a continuous process that has been implemented at all levels of our organization through Nortek’s Quality and Environmental Management System.
Quality and Environmental Management System
We are committed to develop, operate and maintain a globally relevant Quality and Environmental Management System for our business, embracing local adaptability with regards to legislation, cultural distinctions and business focus.
Each year, Nortek delivers instruments to over 90 countries around the world. We ensure that every instrument is of the highest quality and environmental standards, and our dedication to quality is confirmed by the ISO 9001 and ISO 14001 certifications. Hear from Nortek's Quality and Digital Director Therese Baas (and get a peek at Nortek's HQ) in this video on why this matters.
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